Shipping policy
Shipping & Delivery
Last updated: 18 August 2026
Every order of Marsdens fudge is made and packed by hand at our kitchen in Kintbury, Berkshire, so please give us a little time to get your parcel ready before it heads out with the courier. Below you'll find our current shipping options and rates for the UK, Europe and the rest of the world.
UK Delivery
|
Service |
Parcel weight |
Price |
|
Standard Shipping (3–4 working days) |
0–2kg |
£5.55 |
|
Next Day Delivery (First Class Post) |
1.1–2kg |
£6.00 |
|
Standard Shipping |
2.1kg and up |
£12.00 |
|
Next Day Courier Service |
1.1–30kg |
£15.00 |
The exact options available to you will depend on the weight of your order and will be shown at checkout. Delivery days quoted are working days from dispatch, not from the date you place your order.
Europe
|
Service |
Parcel weight |
Price |
|
European Standard Shipping |
0–1kg |
£9.75 |
|
European Standard Shipping |
1.1–2kg |
£14.50 |
We currently ship to most European countries. If your country isn't showing as a delivery option at checkout, please get in touch and we'll see what we can do.
Rest of the World
|
Service |
Parcel weight |
Price |
|
Standard International Shipping |
0–1kg |
£15.00 |
|
Standard International Shipping |
1.1–2kg |
£23.00 |
For orders outside the UK and Europe, please note that any customs duties, import taxes or fees charged by your country are your responsibility and aren't included in the shipping price above.
Order Processing
We make our fudge in small batches, so please allow a short processing time before your order is dispatched — this is separate from the delivery times shown above. If a product is temporarily out of stock or there's likely to be a delay, we'll contact you as soon as we can.
Tracking & Delays
Where a tracked or courier service is used, you'll receive tracking information once your order has been dispatched. Occasionally deliveries can be delayed by the courier, especially during busy periods or bad weather — if your parcel hasn't arrived within the expected timeframe, please contact us and we'll help chase it up.
Questions
If you have any questions about shipping, delivery, or an order that hasn't arrived, please get in touch:
Marsdens Confectionery Co Ltd
Email: alex@marsdensfudge.co.uk
Phone: 01488 608530